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1. Introduction
SHREE OPULENCE ENDEAVORS PRIVATE LIMITED, with its registered office at FLAT NO1414 SKYLINE PLAZA, 3 SECTOR B, Sushant Golf City, Lucknow, Lucknow- 226030, Uttar Pradesh
, India (“SHREE OPULENCE”, “we”, “us” or “our”), manages and operates the mobile application, website, and tablet applications available at www.thehomebasket.co.in (collectively referred to as “The Home Basket”, the “Website”, or the “App”). These platforms facilitate the sale and purchase of products and services listed and sold (“Products”) on the Website. The terms “User”, “Users”, “you”, or “your” refer to any individual who uses, accesses, or browses the Website and/or purchases Products.
1.2 Policy Reference
The ‘Terms and Conditions’ published on The Home Basket are referenced here. This ‘Shipping and Delivery Policy’ (“Policy”), along with the ‘Terms and Conditions’ and other policies on the Website, outlines our procedures for the delivery and shipping of Products purchased via The Home Basket.
1.3 Service Coverage
We provide shipping and delivery of our Products across Lucknow. To ensure a seamless customer experience, we deliver our products with a great manpower who handle your orders efficiently. We strive to ensure timely delivery of the Products ordered from The Home Basket.
2. Applicability of Policy
2.1. By using The Home Basket and/or initiating a purchase request on the Website, you agree to be bound by the terms of this Policy. If you do not agree to these terms, please refrain from transacting on The Home Basket. Note that we may update the Policy periodically. Ensure you review the Policy each time you use The Home Basket to understand the current terms and conditions.
3. Terms of Shipping and Delivery
3.1. Accurate and complete information (e.g., name, shipping address, billing address, landmarks, contact details) is required to ensure successful delivery. You are responsible for providing correct information and will bear liability for delivery failures due to inaccuracies.
3.2. Delivery may be delayed due to factors beyond our control, such as logistics issues, weather conditions, political disruptions, natural disasters, or other unforeseeable circumstances. We will attempt to notify you of delays but disclaim liability for failure to do so or any related claims.
4. Customer Support
For queries or concerns regarding the shipping and delivery of Products, please contact our customer support team:
Customer Support: https://thehomebasket.co.in/home/ContactUs
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