CANCELLATION POLICY

At The Home Basket, we understand that plans may change, and we strive to accommodate our customers as best as possible. Our cancellation policy is designed to be fair and transparent, ensuring a positive shopping experience for everyone.

Customers can cancel their orders by contacting our customer service team at 0522-4637317, +91 9839242224 or info@thehomebasket.co.in before the order is dispatched for delivery. Once an order is dispatched, we are unable to process cancellations.

For cancellations made before dispatch, a full refund will be issued to the original payment method within 3 business days. Please note that it may take a few days for the refund to reflect in your account.

In the event of a cancellation after dispatch due to unforeseen circumstances or emergencies, please contact our customer service team immediately. We will do our best to assist you and explore possible solutions.

We reserve the right to refuse or cancel any order at our discretion, such as in the case of incorrect product information, pricing errors, or suspicious activity.

We value our customers and aim to provide excellent service. If you have any questions or concerns about our cancellation policy, feel free to reach out to us at 0522-4637317, +91 9839242224 or info@thehomebasket.co.in. Thank you for choosing The Home Basket.